We have been using our liquid to gas transfill station from Applied Home Healthcare since 2007. I really could not be happier with Jim Christ and Applied. As a new Respiratory Therapist manager in late 2006 I took over our hospital based DME and found a brand new transfill unit that had been in the crate unopened in our hospital storage for about 2 years. I had no idea how to use this equipment but understood it would make sense to do so. Applied could not have been more supportive in helping us get started. In addition to providing us with all the proper documentation, they also provided us with onsite training and setup.
We are one of the leading durable medical equipment suppliers in the northeast, specializing in hospice and respiratory care. Working with Applied has changed the dynamic of our DME business. We are now self-sufficient on our oxygen needs thanks to the transfilling station. Not only has it helped with profitability but we can fill based on our needs and at our own pace. Applied has been there for us every step of the way to help us in the process, from certifying employees on the operation of the machine, to parts, service, routine maintenance and just day to day questions. They truly have been a pleasure to work with.
Opportunity is a word that does not give justice to what OxyGo/Applied and the folks that work there can do for a DME business. Oxygen suppliers should use their services. They help with not only oxygen equipment and supplies, but also the training and compliance required by the industry. They make it easy and have everything a supplier may think they need and even provide expertise on things a supplier may not know about, but must have. SMP uses OxyGo/Applied extensively for oxygen training, transfilling supplies, and Food and Drug Administration (F.D.A.) registration. We could not be happier with the level of professionalism and how thorough their programs are.
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